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ICIC19 – 19th International Conference on Integrated Care, San Sebastian

Watch LIVE and On-Demand (Monday 1- Wednesday 3 April)

Channel 1LIVE: Channel 2


  • Welcome to the 19th International Conference on Integrated Care

    Tune in to watch #ICIC19 live from San Sebastián on Monday 1 April - Wednesday 3 April. The broadcast will be live from 8:00am (BST) / 9:00 (CEST) each day.


    Local Time in San Sebastián:

    What sessions are being live streamed?

    ALL main plenary sessions in the Main Auditorium and breakout sessions in Chamber Theatre are being recorded and streamed live. >60 speakers in total, with over 23hrs of content - and you'll be able to watch live or on-demand anytime, anywhere, on any device. View the agenda tab above for more information.

    Join #ICIC19 on Twitter

    Take part in the debate. Use our Twitter hashtag and follow it to see what others are saying around the world:


    Download the Conference Guide

    ICIC19 will offere a paperless mobile delegate information guide using an application called Guidebook. Guidebook is super easy to use and means you can have all of the conference information at your fingertips. You must download the guide to have the best experience of the conference. You can download the app directly here or on google play or the app store and search for guidebook. Once you have downloaded the app our guide is easy to find by searching ‘Integrated Care’ or ‘ICIC19’. See video below for instructions.

    Note you may also view this app as a web application (ie view the programme the internet)





  • Agenda


    What sessions are being live streamed

    ALL Sessions in the Main Auditorium and Chamber Theatre are being recorded and streamed live. >30 Sessions in total - and you'll be able to watch live or on-demand anytime, anywhere, on any device.

    Download the #ICIC19 Live Streaming Programme PDF Here »

    Local Time in San Sebastián:

    Day 1 - Monday 1 April

    Main Auditorium (Channel 1)


    Live on Channel 1 (9AM-6PM)

    9:00 AM until 10:30 AM - 1.G Evidence-based Integrated Care (EbIC)

    • Chaired by Roelof Ettema Hogeschool, Utrecht
    • 747 (ORAL PAPER 15') Holding the gains in Reshaping Care
      Anne Hendry, IFIC Scotland
    • 541 (ORAL PAPER 15') Lessons in sustainability: The re-imagination of integrated care in Ontario, Canada
      Gayathri Embuldeniya, University of Toronto, Canada
    • 669 (ORAL PAPER 15') The Challenges of Delivering Universal and Integrated Care – Evidence to Inform Policy Implementation in Ireland and Internationally Dr Sarah Barry, Trinity College Dublin, Ireland
      PJ Harnett, Health Services Executive, Ireland
    • 737 (ORAL PAPER 15') Long-Term Conditions Questionnaire (LTCQ): a new tool for evaluation of integrated people-centred services in the context of multi-morbidity and complex care needs
      Dr Caroline Potter, University of Oxford

    11:00 AM until 12:30 PM - 2.J Discover Spain and the Basque Country: Whole System transformation

    • Chaired by Nuria Toro Polanco, World Health Organization
    • 603 (Oral Poster 5') The case of the OSI Uribe. Overcoming current paradigms – in Spanish
      Mª Luz Marqués González, Osakidetza-Basque Health Service
    • 229 (ORAL PAPER 15') Management Competency Development for Integrative Care (in Spanish)
      Marisa Merino, Osakidetza-Basque Health Service
    • 523 (ORAL PAPER 15') The dreamers take part: Parte Hartu (in Spanish)
      Gotzone Miranda Larrucea, Osakidetza-Basque Health Service
    • 265 (ORAL PAPER 15'): Social and health coordination in the principality of Asturias: towards integrative care (in Spanish)
      Nerea Eguren Adrián, Consejería de Servicios y Derechos Sociales del Principado de Asturias
    • 275 (ORAL PAPER 15') Local health network: communitary educational programme to empower migrant women taking care of dependant persons. (in Spanish)
      Maribel Moreno, Osakidetza-Basque Health Service
    • 586 (ORAL PAPER 15') Integrative care for elderly in Osakidetza (in Spanish),
      Mª Luz Peña González, Osakidetza-Basque Health Service

    1:00 PM until 2:00 PM - MLW.I Early Researchers in Integrated Care (ERIC): How to get Published (315) - workshop

    • Chaired by Mudi Kadu, University of Toronto, Canada and Emerging Researchers in Integrated Care (ERIC)
    • Contributors:
      Axel Kaehne, Journal of Integrated Care
      Bert Vrijhoef, International Journal of Care Coordination, Netherlands
      Viktoria Stein, International Journal of Integrated Care (IJIC)
    • This session provides a unique forum in which the Editors of three of the leading international journals on integrated care will be participating to talk about their journals and to take questions on 'how to get published'. In this way, the session seeks to support emergent researchers in the key skill of writing successful journal papers.

    2:00 PM until 2:30 PM - Official Opening Ceremony

    • Welcome to Conference: An International Movement for Change
      Dr Nick Goodwin, CEO, International Foundation for Integrated Care (IFIC)
      Dr Albert Alonso, Chair, International Foundation for Integrated Care (IFIC)
    • Nekane Murga, Minister for Health, Basque Government
      Markel Olano, President, Regional Council of Gipuzkoa
      Eneko Goia, Major, Donostia-San Sebastian City Council

    2:30 PM until 4:00 PM - PLENARY 1: Designing and delivering a person-centred approach to integrated health and care services

    • Chaired by Dr Toni Dedeu, Director of Programmes, International Foundation for Integrated Care (IFIC) and Amaia Sáenz de
      Ormijana, Osakidetza-Basque Health Service
    • A new integrated care organisational model for people with complex needs in the Basque Country: a transition from specialised and hospital care to primary and community-based care
      Dr. Iñaki Berraondo, Deputy Minister for Health, Basque Government
    • How do we transform service delivery to be integrated and people-centred? Lessons from around the world
      Nuria Toro Polanco, Technical Officer, Services Organization and Clinical Interventions Unit, Service Delivery and Safety Department, World Health Organization (WHO)
    • Conexiones Improbables Performance: the redefinition of oncological patient-centred care

    4:30 PM until 6:00 PM 3.J Engaging users in their care

    • Chaired by Jodeme Goldhar, The Change Foundation
    • 854 (ORAL PAPER 15') Engaging the patient with HCV and Nash disease
      Lucia Ferrara, Cergas SDA Bocconi, Bocconi University, Italy
    • 319 (ORAL PAPER 15') Co-creation and implementation of a self-management program among equals online in the Basque Country (in Spanish)
      Estibaliz Gamboa Moreno, Osakidetza- Basque Health Service
    • 647 (ORAL PAPER 15') Supporting community recovery and reducing readmission risk following critical illness in ICU survivors
      Jo Thompson, Royal Infirmary of Edinburgh/University of Edinburgh
    • 773 (ORAL POSTER 5') Consumer engagement to maximise the impact of public reporting of hospital performance data in Australia
      Margaret Kelaher, University of Melbourne, Australia
    • 454 (ORAL POSTER 5') Perceptions of healthcare services and preference of factors related to care planning among active older persons
      Åsa Engström, Lulea University of Technology

    • Chamber Theatre (Channel 2)

      Live on Channel 2 (9AM-6PM)


      9:00 AM until 10:30 AM 1.J Inter and Multi-disciplinary Team-based Working in Primary Care

      • Chaired by Robin Miller, Health Services Management Centre, University of Birmingham
      • 401 (ORAL PAPER 15') The importance of patient-centered care and co-creation of care for satisfaction with care and physical and social well-being of patients with multi-morbidity in the primary care setting
        Sanne Kuipers, Erasmus University Rotterdam, Netherlands
      • 520 (ORAL PAPER 15') Health and vulnerability: creating a care guideline for general practitioners
        Liesbet Meyvis, Stad Antwerpen, Belgium
      • 571(ORAL PAPER 15'): Interprofessional collaboration between general practitioners and home nurses in Belgium: a participatory action research
        Dr Marlène Karam, Catholic University of Louvain, Brussels (UCL), Belgium
      • 610 (ORAL PAPER 15') The role of health care professionals in collaboration in primary health care
        Sanneke Schepman, NIVEL, Hogeschool Utrecht, and RegioPlus, Netherlands

      11:00 AM until 12:30 PM - 2.E Integrated Care and Mental Health

      • Chaired by David Perkins, IFIC Australia
      • 409 (ORAL PAPER 15') Cat herding for beginners: lessons in mental health integration from a small Australian jurisdiction
        Dr Sebastian Rosenberg, Centre for Mental Health Research, Australian National University, Australia
      • 690 (ORAL PAPER 15') The development of an intersectoral intervention to patients with severe mental disease and selected somatic chronic diseases
        Julie Grew, Intersectoral Research Unit for Health Services, Frederiksberg Hospital, Denmark
      • 475 (ORAL PAPER 15') The Collaborative Centre for Cardiometabolic Health in Psychosis (ccCHiP) – Integrating traditional healthcare to meet the needs of the mental health population
        Dr Kathleen Smith, Sydney Local Health District, Australia
      • 880 (ORAL PAPER 15') Better Pathways to Housing for people with enduring mental illness
        Li Zeng, New Horizons, Sydney Local Health District, Australia
      • 678 (ORAL POSTER 5') The social nature of health policy implementation – an empirically-grounded reflection on the implementation of integrated care in the fields of mental health and chronic diseases
        Sophi Thunus, UC Louvain, Belgium

      12:30 PM until 1:30 PM - MLW.E Discover the Basque Country: Local Initiatives

      • Chaired by Nieves Ehrenberg, International Foundation for Integrated Care (IFIC)
      • 122 (ORAL PAPER 15') Integrative Care as a Response to the Challenges of the Basque Public Health Service (in Spanish)
        Rosa González Llinares, Osakidetza-Basque Health Service
      • 131 (ORAL PAPER 15') Integrative Care Organisation of Tolosaldea: towards excellence (in Spanish)
        Marisa Merino, Osakidetza-Basque Health Service
      • 589 (ORAL PAPER 15') School with Friends in Leioa (in Spanish)
        Ane Aramendia and Piter Blanco, Solasgune (Basque Country)

      • 4:30 PM until 6:00 PM - 3.H Integration in Primary Care

        • Chaired by Ri De Ridder, Belgium
        • 433 (ORAL PAPER 15') Regional integrated care in Finland: a case study on two counties with comprehensive integration of primary and specialised health care and social services
          Ilmo Keskimäki, National Institute for Health and Welfare, Finland
        • 382 (ORAL PAPER 15'): Designing integrated primary care in Toronto Canada
          Jocelyn Charles, Central Local Health Integration Network, Canada
        • 613 (ORAL PAPER 15') If health promotion is so important, why is it not systematically integrated into primary care and community organizations? Scoping Review on Implementation Strategies
          Susana Pablo, BioCruces Bizkaia Health Research Institute, Osakidetza- Basque Health Service
        • 498 (ORAL PAPER 15') Improving capacity and patient access in general practice
          Dr Arfon Williams, Ty Doctor
        • 803 (ORAL PAPER 15') Primary Health Care PLUS project in Poland: health check-ups and patients' engagement
          Katarzyna Wiktorzak, National Health Fund, Central Office, Warsaw



    Day 2 - Tuesday 2 April

    Live on Channel 1 (9AM-6PM)

    09.00 - 10.30 - 4.D Incentivising Integrated Service Provision II: Learning from International Innovations in Funding and Financing

    11.00 -12.30 - PLENARY 2: Engaging and Empowering People and Communities to Become Equal Partners in Care

    13:00 - 14:00 - TLW.J Integrating Care in the Basque Country: How to Achieve Implementation Success

    14:00 - 15:30 - 5.K Managing Chronicity in Children, Youth and Families

    16.00 - 17.30 - PLENARY 3 Integrated Care and its Dimensions: Models of Care that work for People and Communities

    Live on Channel 2 (8AM-6PM)

    08.00 - 09.00 - TBW.K Intermediate Care

    09.00 - 10.30 - 4.I Population-based Health Strategies

    13:00 - 14:00 - TLW.K Creating the Right Culture for Integrated Care

    14:00 - 15:30 - 5.D Learning from Accountable Health Models in Spain: The Converging Narratives of Integrated Care, Chronic Care Management and Promoting the Culture of Health (149) - workshop




    Day 3 - Wednesday 3 April

    Live on Channel 1 (9AM-6PM)

    09.00 - 10.30 - 6.E Delivering Digital Health: Use of Data and Information Sharing

    11.00 - 12.30 - PLENARY 4: Realising the Impact of Digital Health to Support Real Integration - Stream supported by Tunstall Healthcare

    12.30 - 13.00 - CC Conference Celebration

    13.30 - 14.30 - WLW.I Getting the System to Invest in Integrated Care: Lessons from the Integration Stayers (473) - workshop

    14:30 - 15:30 - Innovation Zone Meet the International Foundation for Integrated Care (IFIC) - PART 1

    15:30 - 16:30 - Innovation Zone Meet the International Foundation for Integrated Care (IFIC) - PART 2

    Live on Channel 2 (8AM-6PM)

    08.00 - 09.00 - WBW.J Whole System Transformation

    09.00 - 10.30 - 6.C Home-based Care for the Elderly

    13.00 - 14.00 - WLW.C Intermediate and Transitional Care

    14:30 - 16:30 - Innovation Zone Experiences of Ageing

  • All sessions are being recorded and will be made available on this website shortly after conference

    1. Become a Community Member and you will receive priority access to the ICIC19 Live Stream and Video On-Demand Archive - available for replay all year round,

      • If you miss a plenary session watch later at a time more convenient to you.
      • Each keynote video presentation will be edited and uploaded straight away, after each session.
      • You will have full comprehensive access to ALL recordings from the main auditorium and you'll also receive a copy of the Conference report.
      • All presentation slides will be uploaded and made available for download and further study too.

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    Follow us on twitter, join the debate via: @IFICinfo - Hashtag #ICIC19
    • All video presentations are being recorded & and will be archived here on this website shortly after the event.
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    • Due to the scale of this event not all sessions are being live video streamed. Please see the official programme for further details
    • Follow us on twitter, post questions and comments via: @IFICinfo - Hashtag #ICIC19
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